FAQs

🔹 GENERAL

What is NFC?

 NFC (Near Field Communication) is a short-range wireless technology that enables quick data exchange — like tap-to-pay. Tapsmart uses this to let users access your digital business card or Google Review page with just one tap.

Do I need an app to use Tapsmart products?

 No. Tapsmart works through your phone’s browser. Just tap or scan — no app needed.

Is it safe to share personal information through NFC?

Yes. The NFC chip does not store any personal or sensitive data. It simply links to your digital profile, which you fully control and can update anytime.

What phones are compatible with NFC?

📱 Device Compatibility

Tapsmart products work with:

📱 iPhones: All models from iPhone 7 and above
📱 Android: Most Samsung, OnePlus, Pixel, and some Realme models
❌ Not Compatible: Many Oppo, Vivo, Redmi, and Xiaomi phones (especially budget/mid-range)

âś… How to Check Compatibility

Go to your phone Settings → Search “NFC”.
If it appears, your phone supports NFC.

Don’t worry — QR codes are also provided as an alternative.

Is the NFC chip reusable or reprogrammable?

 The chip itself cannot be reprogrammed by the user. However, the information it links to can be updated anytime by the Tapsmart team. Just contact us with the changes you need.

🔹 PVC SMART CARD

What is the Tapsmart NFC card made of?

 It’s made of high-quality PVC, designed to be water-resistant and durable. Standard card size is 8.6 cm x 5.7 cm.

What can I add to the card?
What can I add to the card? Your Tapsmart profile includes: Name, Number and Company Details with Designation with Save Contact button Direct WhatsApp, Call, and Email, Google Map Location Social links (Instagram, LinkedIn, etc.) Photos/Videos Product and Services Portfolio PDFs or website links
Can I see the design before it's printed?
Can I see the design before it’s printed? Yes, you will receive a design preview for approval before we print and program the card.
How do I order a card?
How do I order a card? Checkout with the product you want to buy, upload your logo, and complete payment. We’ll take care of design, programming, and dispatch.

🔹 NFC FRAMES

What is the Tapsmart NFC Frame?
What is the Tapsmart NFC Frame? It’s an acrylic table-top frame with NFC + printed QR. When customers tap or scan it, they access your Tapsmart profile or Google Review page instantly.
Can I customize the text or layout?
Can I customize the text or layout? Yes! We include your logo, brand name, and tagline. A design preview is shared before print.
Is the frame wall-mounted or tabletop only?
Is the frame wall-mounted or tabletop only? Currently, all frames are designed for tabletop use only — ideal for counters, receptions, or stalls.

🔹 NFC POP SOCKETS

What is an NFC Pop (T-pop)?

What is an NFC Pop (T-pop)?
An NFC Pop (T-pop) is a phone grip with a built-in NFC chip. It works just like our NFC cards – when someone taps it with their phone, your Tapsmart profile opens instantly.

Can it be customized?

Yes! We add your brand logo or design. Great for gifting or giveaways.

Does it work like the cards?

Yes, it includes the same functionality: Save Contact, WhatsApp, links, payments, PDFs — all in one tap.

🔹 ORDERING, DELIVERY & RETURNS

Ordering, Delivery & Returns

PVC Smart Card​

How do I place an order?

âś… Simple 5-Step Process

Checkout from the cart

Upload your logo and required info

Complete payment

Approve design preview

We print, program, and ship
What are the delivery timelines?

All Tapsmart products are shipped within 7 working days after design approval.

What payment methods do you accept?

Payments can be made via PhonePe, UPI, or bank transfer — details are shared on the order form or checkout page.

Is GST included in the pricing?

Yes! We work with companies, teams, and events. Reach out to us on WhatsApp for a bulk pricing quote.

Do you accept returns?

Yes! We work with companies, teams, and events. Reach out to us on WhatsApp for a bulk pricing quote.

Do you offer bulk orders or corporate pricing?

Yes! We work with companies, teams, and events. Reach out to us on WhatsApp for a bulk pricing quote.